Products > Managing Team Response
Managing Team Response™
Managing Team Response™ is an innovative approach for resolving some of the most important issues that effect hospital patient satisfaction. We are dedicated to providing you and your nursing team the tools and support needed to achieve your utmost potential in patient satisfaction and staff efficiency.
Press Ganey™, HCAHPS, and the Illinois Hospital Report Card, are showing you and your potential patients how you compare. Scan Am will show you how to stand out!
Patient satisfaction and patient centered care go beyond patient needs and incorporate what patients perceive as quality of care. Effective and fluid communication between patients, patient families, and nursing staff, as well as staff efficiency and accessibility, play key roles in determining how patients view their stay at your hospital, and whether they will recommend your facility to their friends and loved ones. Poor communication or miscommunication, as well as lack of staff attention are highly detrimental to patients' perception of quality of care. Yet, avoiding these setbacks can seem impossible, especially in a work environment as critical and hectic as a healthcare facility.
At Scan Am, we can tell you that it is not impossible. Our tools were designed by healthcare experts who understand the areas where healthcare facilities struggle the most in regards to patient satisfaction and quality of care. Our mission is to help you understand the problems you face and to help you overcome them.
Our Expert Nurse Consulting Team will help you to measure your quality of care, compare it to other hospitals, uncover and analyze problem areas, and implement the necessary modifications.
MTR™ Supervised Precautions: Centrally supervised and managed control of precautions displays for each room. No more messy or out-of-date notes posted on the doorways.
MTR™ Patient Room Boards: Remotely update and manage bedside notice boards in individual patient rooms. Inform families of your patients' progress, whereabouts, and plan of care. Dynamic alternative to dry erase boards.
MTR™ Hourly Rounding: Increase staff efficiency by automatically counting down from the last visit to each room and reminding caregivers to visit again. Customized timers for each bed, plus suspend functions when the patient is away from the room.
MTR™ Management Reports: A comprehensive consulting and reports management package for improving response to nurse call light activity and hourly rounding statistics. Track your teams' progress through reports and fully automated charts and graphs.
MTR™ Electronic Whiteboards: Replace your unit status board with centrally maintained and automatically updated electronic chalkboards.
Contact us for on-site demonstrations or more information. Call 800-366-2368 today!
Managing Team Response and the MTR logo are trademarks of Scan Am Company. Patents Pending. All rights reserved.